Information Collection & Use
In order to use all features of www.utoldus.com (“the Site”) you must first complete the registration form and create a user name and password. During registration you are required to give your contact information (such as name and email address). We use this information to contact you about the services on this site in which you have expressed interest.
You have the option to provide demographic information (such as income level and gender) to us; we encourage you to submit this information so we can provide you with a more personalized experience.
UtoldUs is the sole owner of the information collected on www.utoldus.com. UtoldUs collects personally identifiable information from our users at several different points on this Site.
UtoldUs is free to use by public, however we do have few services that are not free of charge. Such services include Professional Membership and Club Membership. If you purchased a service from us, we request certain personally identifiable information from you or your company on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Surveys or Contests
Sometimes we may provide you the opportunity to participate in contests or surveys. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to study the market and improve our site so you can enjoy it more. Information that we gather will be analyzed and organized in market research reports. We will not disclose your personal information, but we will use the answers you provided to form meaningful reports. If you choose to participate in contests we may disclose on the Site that you participated by showing your name and profile photo or picture.
We may use a third party service provider to conduct these surveys or contests; companies that we recruit are prohibited from using our users’ personally identifiable information for any other purposes other than market research, surveys or contests. We will not share the personally identifiable information you provided for a contest or survey with other third parties unless we give you prior notice and choice.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friends name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. UtoldUs stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact our Customer Service to request that we remove this information from our database.
Uses of Information
When you register with UtoldUs, you create your own profile and privacy settings. Your profile information, as well as your name, email and photo, are displayed to people in the networks specified in your privacy settings to enable you to connect with people on UtoldUs. We may occasionally use your name and email address to send you notifications regarding new services offered by us that we think you may find valuable.
Profile information you submit to UtoldUs will be available to other users who you choose to become your friends and therefore allow access to your profile information, employees or agents of the Clubs Members that you choose to become a fan of. Your name, network names, and profile picture thumbnails will be available in search results across the Site network and those limited pieces of information may be made available to third party search engines. This is primarily so your friends can find you and send a friend request. People who see your name in searches, however, will not be able to access your profile information unless they have a relationship to you (friend, employees of UtoldUs Member Clubs that allow such access based on your privacy settings.
We do not provide contact information to third party marketers without your permission. We share your information with third parties only in limited circumstances where we believe such sharing is a) reasonably necessary to offer the service, b) legally required or, c) permitted by you.
Communications from the Site
Special Offers and Updates
We will occasionally send you information on services, special deals, and/or promotions. If you joined a fan club of a UtoldUs Member Club you will receive messages from these clubs. If you do not want to receive messages from these clubs, you can terminate your relationships with this club by deleting it from the Fan Page in your Profile Settings.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
We store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” according to your preferences. We tie your personally identifiable information to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of this Site for you.
We do not share your profile with other third parties.
If you chose to use our Professional Membership service you allow us to share your professional and personal information with our Member Clubs. Member Clubs will not have access to your personal profile information such as your friends, your fan club lists and content that you create outside of the Personal Profile page. Member Clubs may use information from your Professional Profile to communicate with you, recruit you for their events or for their own purpose. Although Clubs will get access to some of your personal and professional information we hold no liability for how they will use it and for the positive, negative consequences of using it such as affecting your reputation, owing you money or otherwise harming you personally and professionally.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
Except as set forth below, we do not share or sell your personally identifiable information to anyone. We may from time to time share, sell or disclose such information in a non-personally identifiable manner to advertisers, media and other third parties for the purpose of marketing and promoting this Site and its business. We may request or gather from you, personally identifiable information to enable us to continue the proper administration and maintenance of our service(s) at the highest level of performance, to improve this Site and to analyze usage, interests and preferences. You acknowledge, understand and agree that you are giving us your consent to track your activities and your use of this Site, as well as its functions and features. We may use such information to contact you to provide a service(s) or carry out a transaction that you have requested. We may contact you about products and services that our sponsors may offer or to apprise you of special events and discounts that may be of interest to you. We may use the information we obtain from you, including personally identifiable information, to tailor your experience by displaying content that we think may be of interest to you or to let us customize what you see when you visit this Site according to your preferences.
In the following cases, we may make your personally identifiable information available to a third party:
a)when we have your consent to do so or you opt in, in which case such third parties use your information according to their own privacy policies;
b)when we have retained companies to work with us or on our behalf to provide products, goods or services that you have requested;
c)when you use co-branded services - in which case you are giving us permission to pass any personally identifiable information you provide in the context of our co-branding and marketing relationship, back to our co-branding partner. Their use of your information is subject to their own privacy policies;
d)when we are compelled to do so by a governmental agency, court or other entity (e.g., to respond to subpoenas, court orders or legal processes);
f)as and when we, in our sole discretion, believe such disclosure to be necessary or appropriate to investigate or resolve possible problems or inquiries, to protect our business and assets, to defend our interests and/or to comply with our legal and regulatory obligations; or in the event of a bankruptcy, or a merger, acquisition, joint venture or other business combinations involving us.
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on this Site.
We provide you with the opportunity to opt-out of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing our Customer Service. If you no longer wish to receive communication to your personal e-mail about activities related to your Personal Profile you may opt-out from the Settings Page available from your Personal Profile.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information which does not identify individual users, to analyze trends, to administer the site, to track user’s movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
Third Party Advertisers
The ads appearing on this Site are delivered to users who are our advertising partners. We share this usage information about users with a reputable third party for the purpose of targeting our internet banner advertisements on this Site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on the Account Settings page available from your Personal Profile or by contacting us by telephone or postal mail at the contact information listed below.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at Customer Service.
In the event UtoldUs goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
Changes in this Privacy Statement